Refund policy

• Return Window: Items can be returned or exchanged within 7 days of delivery.

 

• Condition of Items: To be eligible for a return or exchange, apparel must be unused, unwashed, unworn, and in the exact condition received, with all original tags attached and original packaging intact.

 

• Non-Returnable Items: Customized stitched orders, altered garments, and clearance/sale items are non-refundable unless damaged or incorrect upon delivery.

 

• Damaged or Incorrect Orders: If you receive a damaged product or an incorrect item/size, please contact us within 24 hours of delivery with photographic proof for an immediate replacement at no extra charge.

 

• Refund Process: Approved refunds are processed back to the original payment method within 7–14 business days. For Cash on Delivery (COD) orders, refunds are issued via store credit/voucher or bank transfer. Return shipping costs are borne by the customer unless the return is due to our error.